Shipping

Shipping for an online store involves several key steps to ensure products are delivered to customers efficiently and reliably:

  1. Order Processing: Once a customer places an order, the online store processes the order by confirming payment, verifying the shipping address, and preparing an invoice or receipt.

  2. Inventory Management: The store checks its inventory to ensure the ordered items are in stock. If items are available, they are picked from the warehouse or storage area.

  3. Packaging: The items are carefully packaged to protect them during transit. This may involve using boxes, bubble wrap, packing peanuts, or other materials to secure the products.

  4. Shipping Label Creation: A shipping label is created, which includes the recipient's address, return address, and a tracking barcode. This label is typically generated using shipping software that may integrate with various carriers.

  5. Carrier Pickup or Drop-off: The packaged orders are then handed over to the shipping carrier (e.g., TCS, LEOPARD, FedEx, DHL) either through scheduled pickups or by dropping them off at a carrier location.

  6. Tracking and Updates: Customers receive tracking information to monitor the progress of their shipment. The online store may provide updates via email or through an account on their website.

  7. Delivery: The carrier delivers the package to the customer's specified address. Some carriers offer options like signature confirmation to ensure secure delivery.

  8. Returns and Exchanges: The online store should have a clear policy for handling returns and exchanges, including how customers can return items, how refunds are processed, and the timeframe for these processes.